Terms of Service

Last Updated: January 17, 2026

1. Acceptance of Terms

By accessing and using Spacewise ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Spacewise is a video-to-layout design platform that uses AI to analyze property videos and generate floor plans, room layouts, and design recommendations. The Service includes:

  • Video upload and processing
  • AI-powered room detection and classification
  • Floor plan generation
  • Design recommendations and visualizations
  • Project management and collaboration tools

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Subscription Plans and Payment

Spacewise offers multiple subscription tiers with different features and usage limits:

  • Free Tier: Limited project creation with basic features
  • Starter Plan: Monthly subscription with increased project limits
  • Professional Plan: Enhanced features and higher usage limits
  • Studio Plan: Maximum features and unlimited projects

Subscription fees are billed in advance on a monthly or annual basis. You authorize us to charge your payment method for all fees. Subscriptions automatically renew unless cancelled before the renewal date.

5. Usage Limits and Fair Use

Your subscription plan includes specific usage limits for:

  • Number of projects per month
  • Storage capacity for videos and generated content
  • Processing time for video analysis

We reserve the right to enforce fair use policies and may suspend or terminate accounts that abuse the Service or exceed reasonable usage patterns.

6. Content Ownership and License

Your Content: You retain all ownership rights to videos, images, and other content you upload to the Service. By uploading content, you grant Spacewise a limited, worldwide, non-exclusive license to use, store, and process your content solely for the purpose of providing the Service.

Generated Content: Floor plans, layouts, and design recommendations generated by the Service are provided to you under a perpetual, non-exclusive license. You may use this generated content for personal or commercial purposes.

Our Content: The Service, including its software, design, text, graphics, and other content (excluding your uploaded content), is owned by Spacewise and protected by copyright, trademark, and other intellectual property laws.

7. Prohibited Uses

You agree not to:

  • Upload content that you do not have the right to upload
  • Upload content that infringes on intellectual property rights
  • Upload content containing malware, viruses, or harmful code
  • Use the Service for any illegal or unauthorized purpose
  • Attempt to reverse engineer or extract the source code of the Service
  • Interfere with or disrupt the Service or servers
  • Use automated systems to access the Service without permission
  • Resell or redistribute the Service without authorization

8. Data Privacy and Security

We take data privacy and security seriously. Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.

9. Service Availability and Modifications

We strive to provide reliable service but do not guarantee uninterrupted access. We reserve the right to:

  • Modify, suspend, or discontinue any part of the Service
  • Update features, pricing, or usage limits with notice
  • Perform maintenance that may temporarily affect availability

10. Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months or unused portions of your subscription, except as required by law or at our sole discretion.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

AI-generated content may contain errors or inaccuracies. You are responsible for reviewing and verifying all generated content before use.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPACEWISE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Spacewise, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the Service, your content, or your violation of these Terms.

14. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Non-payment of subscription fees
  • Abuse of the Service or excessive resource usage

Upon termination, your right to use the Service will immediately cease. We may delete your account and content, though we will make reasonable efforts to provide you with access to export your data before deletion.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except that either party may seek injunctive relief in court.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after such notification constitutes acceptance of the modified Terms.

17. Contact Information

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]
Website: https://spacewise.design/contact